Thermo Pane Replacement. I contacted City Window & Glass to replace a few fogged thermo panes and replace some hardware in our bedroom windows. They were professional from appointment day to installation. The order was delivered on schedule, installation was complete on time and their price was more than fair. I will definitely call them again for any glass requirement that comes along.

Pleased With Our Commercial Glass Door / Automatic Door

We had such a great experience with City Window & Glass / City Automatics - they provided a manual glass door, an automatic door, sidelites and a transom window for a new office and retail storefront at one of the properties that we rent. Robert and Norm managed the project beautifully; Ryan and the rest of the installers did an awesome job. Professional all the way!!

Great Attitude and the Staff was Very Professional.

City Window & Glass took the time to make sure our experience was truly a great one. Hats off to one of the most professional group of individuals.

Brought in a fireplace glass door that had a reindeer stocking (felt) melted to it Christmas day. The ceramic glass broke when we tried to scrape off the felt. Spoke to Frank at City Window and Glass, he said to bring it in. We dropped it off and they called someone in from their holiday to fix it.. which was really nice because we had cold air coming in from the fireplace with the missing door. This seems to be one of those businesses that you hope are there when you need it.. well they are. Give them a call,  they have a beautiful office and fabulous staff at the west harbour area in Hamilton.

A quick note to thank Rose and your team for the replacement thermal windows at our condo in Twenty Place. Installers showed up on time, we’re extremely clean and polite and follow Covid protocol. He did an amazing job at the installation of the windows and taking away the old, in a quick and efficient manner. We will highly recommend your company to our condo corporation and other homeowners. Valerie and Randy S. Mount Hope

Professionalism, Punctuality, Quality, Responsiveness, Value.

Right from the first phone call to the final contact City Window & Glass was exceptional. Consummate professionals every step of the way. Many thanks for making our busy doors a pleasure to open and close again!

Highly recommend this company. From our first phone call through to installation the staff were professional and courteous. We received a phone quote, which was quickly verified following an at-home measurement. Very competitively priced. Delivery was flawless, and the installation crew professional and meticulous. Honestly, now that we have had ‘glass only’ replaced, I’m not sure we will ever bother with the added expense of a full window replacement.  Great experience!

We had someone break in through our main commercial door. The glass was shattered!! Called City Window & Glass and left a message at 7:30am. They called me back at 8am. The door was fixed before 12 noon. Fast eh!? And the guy on the phone was very helpful; the guy who came to replace the glass was fast and nice! We had it as an Emergency price on a Saturday so it was more expensive than usual but with how quick the problem was solved, it was worth it.

I highly recommend City Automatics. They were quick to respond to a request for an estimate, showed up on time and did an amazing job. Two new commercial door operators and hardware were installed in one day. The work site was left clean. They are honest, reliable, reasonably priced and very passionate about the quality work that they do. Would use again in a heartbeat!

Customer service goes a long way nowadays. Hey were kind enough to accommodate my request for keeping my distance to stay safe due to the pandemic, and I was able to leave my door unlocked and they helped themselves in and then phoned me when they were completed. I needed the glass in my living room replaced and I am very happy with the results! Thank you to Rose, who answered the phone and who aims to please their potential customers, and it might be because of her that I became their customer. As well, thank you to the diligent installation employees who made my day!

I own a shop downtown Hamilton and unfortunately had the glass on my door was damaged, along with my neighbours having their windows smashed. A repairman from this company was outside assessing their damage and I asked him if he'd come check out mine as well after. I was promptly given a quote and within an hour or so my door was fixed and it was less than I expected to pay.

Quick, friendly, and overall excellent customer service. Highly recommend.